Answers to common questions about our telehealth psychiatric practice.
Click any "Schedule" button on our website to access the SimplePractice client portal. You'll create an account, complete intake forms, and choose an available appointment time that works for you.
Your first appointment is a comprehensive 75-90 minute evaluation. We'll discuss your mental health history, current concerns, lifestyle factors, and goals. Together, we'll create a personalized treatment plan that may include medication, therapy techniques, lab work, or lifestyle strategies.
No referral is needed. You can schedule directly with us.
We provide care for children, adolescents, and adults. For minors, a parent or legal guardian must provide consent and may be asked to participate in appointments.
Appointments take place via secure, HIPAA-compliant video through our SimplePractice platform. You'll receive a link before your appointment. All you need is a private space, a device with a camera, and a stable internet connection.
You must be physically located in Minnesota or Arizona at the time of your appointment due to telehealth licensing regulations. If you're traveling outside these states, we'll need to reschedule.
No. For privacy and safety reasons, you must be in a private, quiet space where we can have a confidential conversation. Appointments cannot be conducted while driving.
We treat a wide range of mental health conditions including anxiety, depression, ADHD, bipolar disorder, PTSD, OCD, insomnia, and more. See our Conditions Treated page for details.
We can prescribe controlled substances when clinically appropriate, following strict state and federal regulations. This requires an established treatment relationship, regular follow-up appointments, and compliance with our medication protocols.
Request refills at least 3 business days before you run out by messaging through the client portal. Refills are processed during business hours only.
We integrate psychotherapy—primarily cognitive behavioral therapy (CBT)—into every session. This is included at no extra cost; you don't need to see a separate therapist for basic therapeutic support.
We are a self-pay (cash-pay) practice and do not bill insurance directly. However, we can provide a Superbill that you may submit to your insurance for potential out-of-network reimbursement.
Initial comprehensive evaluation: $295 (75-90 minutes). Follow-up visits: $130 (20-30 minutes). See our Services page for full details.
We accept credit cards, debit cards, and HSA/FSA cards. A card must be kept on file, and payment is due at the time of service.
Self-pay allows for longer appointments, no insurance restrictions on treatment options, and complete privacy. Many patients also receive partial reimbursement from their insurance using our Superbills.
Please provide at least 24 hours notice. The first late cancellation is waived; subsequent late cancellations or no-shows incur a $50 fee. See our Policies page for details.
This is not an emergency service. If you're experiencing a mental health crisis or emergency, call 911, go to the nearest emergency room, or call/text the 988 Suicide & Crisis Lifeline.
Use the secure messaging feature in the SimplePractice client portal for non-urgent questions. Messages are typically answered within 1-2 business days.